Privacy Policy

1. About This Privacy Policy

This Privacy Policy describes how phjl.ph collects, uses, stores, shares, and protects the personal information of players and visitors who interact with the phjl.ph platform. It applies to all data processing activities carried out by phjl.ph in connection with the operation of the online gaming platform accessible at phjlph.net.

This Policy is intended to be read alongside the phjl.ph Terms & Conditions, which govern the overall relationship between phjl.ph and its players. In the event of any conflict between this Privacy Policy and the Terms & Conditions on matters relating to personal data, this Privacy Policy shall prevail.

phjl.ph is committed to processing personal data in a lawful, fair, and transparent manner, consistent with the requirements of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

2. Data Controller

For the purposes of applicable Philippine data protection law, phjl.ph is the data controller responsible for the personal data of players and visitors collected through the phjlph.net platform. As data controller, phjl.ph determines the purposes and means of processing your personal data.

If you have any questions about how phjl.ph processes your personal data, or wish to exercise any of your data subject rights, you may contact our Data Protection Officer using the contact details provided in Section 15 of this Policy.

3. Personal Data We Collect

phjl.ph collects the following categories of personal data in connection with the operation of the platform and the provision of gaming services to Filipino players:

3.1 Identity and Contact Data

• Full legal name as it appears on your government-issued ID
• Date of birth (for age verification — players must be 21 or older)
• Residential address in the Philippines (e.g., Quezon City, Makati, Cebu, Davao)
• Email address and mobile phone number
• Government-issued ID details (e.g., Philippine passport, driver's license, SSS/UMID card number)

3.2 Financial Data

• GCash or PayMaya mobile wallet account details
• BPI, BDO, or Metrobank account details used for deposits or withdrawals
• Transaction history including deposit amounts, withdrawal amounts, and dates
• Wagering history and game activity records

3.3 Technical and Usage Data

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Session duration, pages visited, and features accessed on phjl.ph
• Login timestamps and account activity logs

3.4 Communications Data

• Records of communications between you and phjl.ph support staff
• Feedback, complaints, and dispute records
• Marketing preference settings and communication opt-in/opt-out records

4. How We Collect Your Data

phjl.ph collects personal data through the following means:

• Direct collection: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in promotions on phjl.ph.
• Automated collection: Technical and usage data collected automatically through cookies, web beacons, and server logs when you access and interact with the phjl.ph platform.
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from payment processors; and publicly available information used to verify player eligibility.

5. How We Use Your Personal Data

phjl.ph uses the personal data it collects for the following purposes:

phjl.ph will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

6. Legal Basis for Processing

phjl.ph processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform the contract between phjl.ph and the Player, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including anti-money laundering obligations, age verification requirements, and regulatory reporting.
• Legitimate interests: Processing necessary for the legitimate interests of phjl.ph, including fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, including for marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7. Data Sharing and Disclosure

phjl.ph does not sell, rent, or trade your personal data to third parties. phjl.ph may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

7.1 Service Providers

phjl.ph engages third-party service providers to assist in the operation of the platform, including KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud prevention services, cloud hosting providers, and customer support platforms. These providers are contractually bound to process your data only on phjl.ph's instructions and in accordance with applicable data protection law.

7.2 Regulatory and Law Enforcement Authorities

phjl.ph may disclose personal data to Philippine regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, court order, or regulatory direction. This includes disclosures required under Philippine anti-money laundering legislation and gaming regulations.

7.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of phjl.ph's business, personal data held by phjl.ph may be transferred to the acquiring entity as part of that transaction . Players will be notified of any such transfer and any material changes to data processing arrangements that result from it.

8. Cookies and Tracking Technologies

phjl.ph uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit phjl.ph. They help us recognise your browser, maintain your session, and understand how players interact with the platform.

8.1 Types of Cookies Used

• Strictly necessary cookies: Required for the platform to function. These include session cookies that keep you logged in to your phjl.ph account. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options to personalise your phjl.ph experience.
• Analytics cookies: Collect aggregated, anonymised data about how players use phjl.ph, helping us identify areas for improvement. No personally identifiable information is shared with analytics providers.
• Security cookies: Used to detect and prevent fraudulent activity, protect account integrity, and enforce responsible gaming controls on the phjl.ph platform.

8.2 Managing Cookies

You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the phjl.ph platform, including your ability to log in or access certain features. Strictly necessary and security cookies cannot be disabled without preventing access to the platform.

9. Data Retention

phjl.ph retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account and identity data: Retained for the duration of your active phjl.ph account, plus a minimum of five (5) years following account closure, in accordance with Philippine anti-money laundering record-keeping requirements.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by applicable Philippine financial regulations.
• Communications and support records: Retained for three (3) years from the date of the last communication, or longer if required for ongoing dispute resolution or legal proceedings.
• Technical and usage data: Retained in identifiable form for up to twelve (12) months, after which it is anonymised or deleted.
• Self-exclusion records: Retained indefinitely to prevent re-registration by self-excluded players, even after account closure.

When personal data is no longer required for any lawful purpose, phjl.ph will securely delete or anonymise it in accordance with our internal data disposal procedures.

10. Data Security

phjl.ph implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• Encryption of data in transit using TLS (Transport Layer Security) protocols across all phjl.ph platform connections.
• Encryption of sensitive data at rest, including financial data and government ID information submitted during KYC verification.
• Role-based access controls ensuring that phjl.ph staff can only access personal data necessary for their specific job functions.
• Regular security assessments and vulnerability testing of the phjl.ph platform infrastructure.
• Incident response procedures to detect, investigate, and notify affected players of any personal data breach in accordance with applicable Philippine law.

While phjl.ph takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your phjl.ph account credentials and for notifying us immediately if you suspect any unauthorised access to your account.

11. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by phjl.ph:

• Right to be informed: The right to be told how your personal data is being collected and processed — which is the purpose of this Privacy Policy.
• Right of access: The right to request a copy of the personal data phjl.ph holds about you, along with information about how it is being used.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data held by phjl.ph. You may update certain account details directly through your phjl.ph account settings.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to phjl.ph's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes. You may opt out of marketing communications at any time through your account settings or by contacting support.
• Right to data portability: The right to receive a copy of your personal data in a structured, commonly used, machine-readable format where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe phjl.ph has processed your personal data in violation of applicable data protection law.

To exercise any of these rights, please contact the phjl.ph Data Protection Officer using the contact details in Section 15. phjl.ph will respond to all data subject requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, with notice provided to you.

Please note that certain rights are subject to limitations under applicable law. For example, phjl.ph may be unable to delete personal data that it is legally required to retain for anti-money laundering or regulatory compliance purposes.

12. Children's and Minors' Privacy

phjl.ph is strictly an adult gaming platform. Access to phjl.ph is prohibited for any person under the age of 21 years, in accordance with Philippine gaming regulations governing casino-style gambling. phjl.ph does not knowingly collect personal data from individuals under the age of 21.

If phjl.ph becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately suspended, all associated data will be reviewed, and the data will be deleted to the extent permitted by applicable law. Any deposits made by an underage player will be returned to the original payment method after deducting any amounts wagered.

If you are a parent or guardian and believe that a minor in your care has registered on phjl.ph, please contact our support team immediately so that we can take appropriate action.

13. Third-Party Links and Services

The phjl.ph platform may contain references to third-party payment providers such as GCash, PayMaya, BPI, BDO, and Metrobank for the purpose of facilitating deposits and withdrawals. When you interact with these payment services, you are subject to their own privacy policies and terms of service, which are separate from this phjl.ph Privacy Policy.

phjl.ph is not responsible for the privacy practices of third-party payment providers or any other external services. We encourage you to review the privacy policies of any third-party services you use in connection with your phjl.ph account.

14. Changes to This Privacy Policy

phjl.ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform operations. Where changes are material, phjl.ph will notify registered players by email or through a prominent notice on the phjl.ph platform at least seven (7) days before the changes take effect.

The effective date at the top of this Privacy Policy will be updated whenever changes are made. We encourage you to review this Privacy Policy periodically to stay informed about how phjl.ph protects your personal data. Your continued use of the phjl.ph platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by phjl.ph, please contact our Data Protection Officer:

Data Protection Officer — phjl.ph
Email: [email protected]

For general account and support queries, you may also reach our support team at: [email protected]

phjl.ph aims to respond to all privacy-related enquiries within ten (10) business days. For formal data subject rights requests, the response period is up to thirty (30) days as described in Section 11.